Become a Multi Scheme Administrator (MSA)

A Multi Scheme Administrator (MSA) is a specialised volunteer who is granted access to a set of Neighbourhood Watch scheme management tools in order to support the Force Association to approve schemes and manage the membership database for their area.

The role is very important as a MSA is often the first person from Neighbourhood Watch who welcomes new members and support new Coordinators to the Neighbourhood Watch family.


The role of a MSA 

Supporting members and volunteers Looking after the data
Welcome new members and volunteers Update user contact data
Supporting Coordinators to start their scheme Produce reports
Manage scheme mapping Deal with communication issues
Recruit Area Coordinators Encourage people to activate their accounts
Identify areas to recruit more schemes Manage account demographical data
Add members to local Neighbourhood Watch schemes  
Send messages to local areas about local news  


Application Process 

To become a MSA you will need to have the following skills:

  • Have moderate computer skills
  • Have knowledge of the Neighbourhood Watch structure of members and schemes
  • People skills
  • Good organisational skills
  • Ability to work alone or as a team
  • Ability to priortise


To apply, please follow the steps below:

  • Have a conversation with your Force Area Association Chair about your desire to apply
  • If agreed, complete the Application Form (in downloads below)
  • Ask the Association Chair to confirm they are happy to endorse the application and identify which areas that you will cover.  If there is no Association, your application must be endorsed by a senior poice officer of Inspector or above.
  • Send your completed form, by email, to


Training and support offered

Once you have your application approved, you will have to complete the following training:

  • GDPR Training - online course
  • Two hour basic overview skill training


After completion of the training, you will have access to:

  • Specialised Knowledge Hub pages
  • MSA Newsletter (twice a year)
  • Monthly micro-training support



For more information on what is involved, contact your local Association.If you do not have one please contact us.