Listening to our older people to help communities tackle fraud 

More than 53% of over 65s have been targeted by fraudsters, though it is estimated that only 5% of offences are actually reported. When older people are affected by fraud, their losses are more significant, and they have a greater risk of being targeted repeatedly. The consequences for physical and mental health can be severe and long lasting. 

The Communities that Care Project received funding from the Connected Communities Innovation Fund to develop and test a small-scale model of a community led approach that helps older people protect themselves from fraud. We wanted to understand what really works in terms of preventative advice and tools, so involved older people in designing the service we were hoping to offer, to better understand these issues, particularly how to encourage people to share their experiences.